Two and a half years ago Probuild set to make a quantum shift in our production outputs and waste reduction. As part of this shift, we’ve strived to eliminate inefficient process, optimise production speeds and reduce rework. We understand, particularly in the residential product line, that settlement risks and body corporate call backs are at the highest level of concerns to our clients, our financiers and their customers.
So in 2015, we set an ambitious target of no more than two purchaser defects per apartment.
Today, I am pleased to say that at the conclusion of more than 2000 apartments, handed over at our recent residential high-rise projects Avant, Empire Melbourne, Marina Tower and Victoria One, we achieved an average purchaser defect of less than one per apartment.
We’ve proudly achieved this through a cultural shift, supported by the implementation of robust systems and handover processes that make up the Probuild Construction System (PCS).
Our commitment to quality buildings doesn’t stop when we hand them over. We’ve been digitally tracking completion statistics for more than five years now, which enables better customer care for apartment buyers and real time data to feed back to our project teams, subcontractors and design groups.
Quality buildings don’t just happen and Probuild is on a continual mission to achieve zero purchaser defects. We do this by getting the best out of our supply chain to deliver and de-risk a total end-to-end solution – on site. You can’t outsource production challenges.
We believe in getting the job done right, after all, can you afford it any other way?
Thank you to our clients: Golden Age Group, World Class Global, Mammoth Empire and Hiap Hoe for the opportunity to deliver you such premium quality buildings. Please don’t hesitate to talk to our Project Management partners at these projects: Sinclair Brook, Time and Place, PDS Group and KIN Property for reference or to learn more about our quality point of difference.
Luke Stambolis and the Victorian Probuild team.